Existrong E-Commerce Policy Document
1. Terms & Conditions
1. Introduction: These Terms govern the use of Existrong.com and its services. By accessing the
platform, you agree to these Terms.
2. Eligibility: Users must be 18 years or older and provide accurate information.
3. Products and Pricing: All product information is updated regularly. Prices are subject to change
without prior notice.
4. Orders and Payment: Orders are confirmed only after payment verification. We reserve the right
to refuse or cancel any order.
5. Shipping and Delivery: Standard delivery time is 3-7 business days. Details are provided in our
shipping policy.
6. Returns and Refunds: Governed by our Refund Policy. We process eligible refunds within 7
business days.
7. Liability Disclaimer: Products are not medical substitutes. Existrong will not be liable for indirect or
incidental damages.
8. Intellectual Property: All site content is owned by Existrong and cannot be used without written
permission.
9. Termination: We may terminate or suspend your access for any breach of these Terms.
10. Governing Law: Subject to Indian laws with jurisdiction in [City, State].
11. Modifications: Terms are subject to change. Updates will be posted on the website.
2. Privacy Policy
1. Data Collection: We collect name, address, contact details, order history, IP address, and
cookies.
2. Usage: For processing orders, personalization, analytics, and legal compliance.
3. Sharing: With delivery partners, payment processors, and analytics services.
4. Cookies: Used for better service. Users may disable cookies in browser settings.
5. Security: We use SSL and secure servers, but no method is 100% secure.
6. Data Retention: Retained for legal and business reasons.
7. Your Rights: You can access, modify, or delete your personal information by contacting
privacy@existrong.com.
8. Children: Not intended for individuals under 18.
9. Updates: Changes to this policy will be posted here.
1. Cancellations: Allowed within 2 hours of placing the order. Contact support@existrong.com.
2. Returns: Report issues within 48 hours with photo evidence.
3. Refunds: Processed within 7 business days to the original payment method.
4. Ineligible Items: Opened, used, or damaged products cannot be returned.
5. Return Shipping: We cover costs only for damaged or incorrect items.
6. Subscription Products: Can be cancelled 2 days prior to next dispatch.
4. Shipping & Other Policies
1. Delivery Coverage: Pan-India shipping via leading logistics partners.
2. Processing Time: 1-2 business days after order confirmation.
3. Delivery Time: 3-7 business days based on location.
4. Tracking: Shared via SMS/email after dispatch.
5. Missed Deliveries: Two attempts will be made before return
5. FSSAI Disclaimer
Disclaimer: These products are not intended to diagnose, treat, cure or prevent any disease.
Consult your physician before using any supplement, especially if you are pregnant, nursing, taking
medication, or have a medical condition.
Not for medicinal use. Keep out of reach of children.
All products are manufactured as per FSSAI guidelines.
License number available on product
packaging.